Our New eNews Keeps You Informed
Welcome to the inaugural issue of Herlong Bates Burnett eNews, which we plan to send to our customers and friends every couple of months or so. Our goal is to keep things simple and short with informative and current topics of insurance interest. Let us know your thoughts.
Our New Online Service Center is
Always Open...
Great news! Herlong Bates Burnett’s new online customer service center, HBB24 is up and running. Now you can quickly and securely access all of your important commercial and personal insurance documents–whenever, wherever. Make policy changes and other requests. Report a claim. Check on specific insurance coverage. Print copies of auto insurance cards or certificates of insurance. With HBB24, all of your account information is up-to-date and available on demand –after hours,weekends and holidays.
Customers can conveniently log-in to HBB24 on our home page at www.herlongbatesburnett.com. Call Michael Herlong at 864-331-3304 to set up your User ID and Password and you¹re good to go! HBB24...it¹s just one more reason to refer Herlong Bates Burnett to your friends or colleagues.
Need To Talk After Hours?
Remember, you can always speak person-to-person to a HBB24 customer service representative to report a claim or get coverage information. Just call our main number at 864-527-0424, follow the prompts and we’ll be right with you.
Is A Golf Cart Covered Under Your Homeowner’s or Auto Policy?
Great question! Here are a few more:
Is a golf cart automatically covered or must you add it on?
Who is covered to drive your golf cart?
Are you covered if you drive off property or on public roads?
Actually, we’ll have to get back to you. Because the answers vary, depending on the particular insurance carrier. Every Herlong Bates Burnett personal lines carrier treats golf cart coverage in their own unique and specific way. But that’s why we’re here...to make sure our customers are properly insured and that you remain safe, and never sorry..
Our best advice: if you own, or are thinking about purchasing a golf cart, please call Cindy Hamilton 864-331-3309 or Wynn Daymone 864-331-3303 for a quote or to answer your questions.
Some Words To The Wise...
- Golf Cart permits are available at SCDMV--for licensed drivers only.
- Check with your Homeowner’s Association regarding golf cart restrictions.
- Some carriers require a separate golf cart policy.
For our expanded article on golf carts, go to www.herlongbatesburnett.com/golfcartcoverage.html.
Steering Fleets In A Safer Direction
You’ve seen this decal on the back of many a truck of van. It’s part of DriverCheck, a nationwide risk management program HHB subscribes to and offers as a FREE service to our customers with company fleets. Adding a How’s My Driving? decal to your fleet sets in motion a proven and accountable system of driver safety.
Drivers become more careful knowing that motorists can call a toll free number 24/7 with a complaint or...a compliment. Companies get regular reports on all calls received in order to recognize safe drivers as well as identify and counsel unsafe drivers to help prevent collisions. Got a fleet and ready to reduce accidents and claims? DriverCheck, through HBB, is just the ticket!
Among Auto-Owner's Top Ten...
HBB was recognized by Auto-Owner’s as a 2008 Top Ten Producer in South Carolina. Michael Herlong and Tom Bates attended the Awards Reception July 22 in Columbia, SC.
Meet Jami Powell
She's the new Life & Health Insurance Manager at HBB, serving both your personal and business needs. A great addition to our team, Jami has several years of sales experience and previously owned her own life and health insurance company. Her direct line: 864-331-3227.
