Herlong Bates Burnett Insurance has provided all of our insurance needs since the day we started in business. They helped us better understand what we needed to reduce our liability as a company and also were able to take care of my personal insurance needs. Their ongoing service and support have been second to none.
—Joe E. Hines, Jr., Global View Investment Advisors, LLC
I've known Tom for a couple of years when our offices were in the same building. He's a great guy and will get you the best deal possible. He's met with me several times about insurance for our family as I weighed options of my corporate plan verses a self-funded plan. He's always given me honest advice.
Tom Bates has been our property and casualty agent for 20 years. His knowledge of the market and access to top carriers has been a great benefit to our company. Without hesitation Tom Bates is “The Best in Service!"
—Jim English, President, Consolidated Insured Benefits
As an employer with over 3,200 employees, it is imperative that we have the right coverage at a competitive price and impeccable service. We get that with Herlong Bates Burnett Insurance.
—Paul Nipper, VP of Marketing & Sales, American-Services
Herlong Bates Burnett Insurance has been one of the few companies that I have dealt with, in the process of building my business, that went above and beyond in their services. Michael Herlong was always very prompt with answering questions and giving advice no matter if I contacted him via email or phone. They searched for what was going to be best for me personally and for my business. I would highly recommend Herlong Bates Burnett Insurance and look forward to continuing my relations with them.
—Brian R. Derrick, DMD Falls Park Dentistry
One area of social media I want to be more effective with is sharing businesses that I deal with that have exceeded my expectations. These are businesses who still understand the value of the customer and provide exceptional customer service. These will also be businesses I would be proud to recommend to my friends and family. Today it is Herlong Bates Burnett Insurance. My "issue" was with the insurance carrier who HBBI is an agent for. After total frustration with the carrier, one phone call to HBBI, this issue was resolved within 10 minutes.
—Rev. Richard (Rick) Wells, Business Chaplains of America