Exceptional Service

At Herlong Bates Burnett, we never forget that we work for you. Even though we have the word "insurance" in our name, we work for people, not insurance companies.

Putting people before sales

Instead of starting with a product and trying to sell it to people, we start at the other end of the equation--with the people. We get to know people, and learn about their needs. Since we are insurance professionals, we'll talk about areas of their life and business that need protection. If we find out that people have insurance needs, then we will go out and look for a product that fits their needs.

Helping people all the time

One of the things our clients love about Herlong Bates Burnett is having one local number they can call for help with insurance. Any time you have a question about coverage, we're here. If you have trouble making a claim, we will help you. When renewal time comes, we re-evaluate your situation to make sure your insurance policy is still a good fit and a good price for you!

Ongoing service and support have been second to none

Herlong Bates Burnett Insurance has provided all of our insurance needs since the day we started in business. They helped us better understand what we needed to reduce our liability as a company and also were able to take care of my personal insurance needs. Their ongoing service and support have been second to none.

—Joe E. Hines, Jr., Global View Investment Advisors, LLC